Home and business owners have a wide variety of security camera companies to select from. Each of these providers offers different products and services, and brands from different equipment manufacturers. The big question, therefore, is how one can select the best security camera installer. Below are some tips from industry experts to help you make the right decision.
Tips for choosing the best security camera installer
1. Hidden fees
A common trick that unscrupulous security installers use to attract customers is to advertise low upfront fees for their products, but include a range of hidden fees such as activation fees. Other companies advertise incomplete packages or offer free basic equipment to make it look like they are the cheaper option. However, they leave out important components such as motion sensors and door contacts, without which the systems cannot operate fully. The additional cost that is required to complete the system usually ends up being exorbitant.
2. Flexible Contracts
A typical security system contract lasts for a period of between three and five years. Most companies offer fixed terms, with regard to the period specified in the contract. Any cancellations would result in early-termination fees. However, there are those security installation companies that offer flexible contracts.
The best security camera installers employ the best brains in the industry to ensure that all projects are completed without a hitch – or need to subcontract. An ideal installation company will hire qualified professionals from different specialty areas to enable them handle all aspects pertaining to the design, installation, integration, support, and maintenance of wide ranging residential and commercial security applications, and data networks.
Cutthroat competition between security camera installers in the market has resulted in some of these companies engaging in unethical business practices to boost their profitability. One such practice is getting fast-talking salespeople to get consumers to buy low-price security systems, knowing very well that such systems do not fit the intended purpose. For this reason, consumers must ensure that they only engage reputable installers. One way of telling a security installer’s reputation is through checking with the Better Business Bureau. The BBB is where consumers file their complaints regarding poor quality service from service providers. The best security camera installer should have an “A” rating from the BBB, a sign of their commitment to uphold business ethics.
5. Superior Customer Experience
The best security camera installation companies offer world-class customer support and service. For these companies, knowing customers by account numbers is not enough – they have to know each and every customer by name!
I-Tech Security is the leading home and business security camera company in NYC and Long Island. Call us today on 516-609-5141!