Installers of home and Business Security Systems have a habit of sub-contracting their installation projects to other individuals or firms, in an effort to save on costs, and tap into expertise that they might not possess. This is common practice, particularly for companies that lack significant personnel within certain areas of their operation. As such, these companies tend to focus on marketing their products and services, but hire sub-contractors to do the actual installation jobs.
The Dangers of Sub-contracting Security System Installations
1. Quality Workmanship
One of the greatest challenges with sub-contracting is the difficulty in maintaining the quality and level of expertise when performing security system installations. Most clients will perform thorough background checks to ensure that they choose an ideal security company based on their expertise and experience in undertaking various installation projects. As such, clients expect the very best from the chosen service provider, and would feel cheated if the work was to be delegated to a less qualified professional.
2. Lost Opportunities
The feeling that clients get when a security company seeks to sub-contract their installation projects is that the company lacks core competency or expertise in that field. For that reason, the clients would rather find another service provider for the job. Some companies even try to temporarily integrate the sub-contractors into their workforce. However, it is not easy to introduce such "outsiders" into the company's team culture.
3. Reputation & Responsibility
Most security systems installation companies will try their best to deliver the best services to their clients, knowing very well that their reputation is on the line. A sub-contractor on the other hand, does not have such worries because his/her relationship is with the security companies only. Sub-contractors don't have any direct responsibility towards the client.
Sub-contracting denies the security company a chance to perform to the expectations of clients because they lack a clear line of communication. The client will only explain to the service provider what he/she expects to achieve by installing the various security systems. Therefore, if the job is sub-contracted to a third party, misunderstandings may arise regarding the way the project should be conducted.